Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: November 2023

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: Name, email address, phone number, tax identification numbers, and other identifiers you provide when using our services.
  • Financial Information: Tax-related documents, income information, and other financial data necessary for tax preparation and planning services.
  • Technical Data: IP address, browser type, operating system, and usage details collected automatically as you navigate through the site.
  • Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

2. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide our tax preparation, planning, and related services
  • To present our website and its contents to you
  • To notify you about changes to our website or services
  • To allow you to participate in interactive features on our website
  • For customer support and to respond to your inquiries
  • To detect and prevent fraud or other illegal activities
  • To comply with legal and regulatory requirements

3. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure servers and firewalls
  • Limited access to personal information to authorized personnel only
  • Regular security audits and vulnerability testing

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your information.

4. Information Sharing

We may disclose aggregated information about our users without restriction. We may disclose personal information:

  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business
  • To comply with any court order, law, or legal process, including responding to government or regulatory requests
  • To enforce our terms of service and other agreements
  • If we believe disclosure is necessary to protect the rights, property, or safety of TaxPro Solutions, our customers, or others

We do not sell your personal information to third parties for marketing purposes.

5. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing of your personal information
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal information

To exercise any of these rights, please contact us using the information below. We may need to verify your identity before fulfilling your request.

6. Third-Party Links

Our website may contain links to third-party websites. This privacy policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

8. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of our website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Mail: TaxPro Solutions, Privacy Office, 123 Tax Street, Financial District, NY 10005

Have questions about your data?

Our privacy team is here to help you understand your rights and our practices.